.support-widget{position:fixed;z-index:45;right:22px;bottom:86px;direction:rtl;font-family:inherit}.support-launcher{min-width:58px;height:58px;display:flex;align-items:center;justify-content:center;gap:10px;padding:0 18px;border:1px solid #ef5965;border-radius:18px;background:linear-gradient(145deg,#d31625,#9f0e19);color:#fff;box-shadow:0 18px 45px rgba(130,8,18,.34);cursor:pointer;transition:transform .2s ease,box-shadow .2s ease}.support-launcher:hover{transform:translateY(-2px);box-shadow:0 22px 52px rgba(130,8,18,.42)}.support-launcher:active{transform:translateY(0)}.support-launcher:focus-visible,.support-panel button:focus-visible,.support-panel textarea:focus-visible{outline:3px solid #ff9ca4;outline-offset:3px}.support-launcher i{font-size:20px}.support-launcher b{font-size:12px;white-space:nowrap}.support-launcher-pulse{position:absolute;right:3px;top:3px;width:10px;height:10px;border:2px solid #fff;border-radius:50%;background:#48c78e;box-shadow:0 0 0 5px rgba(72,199,142,.16)}.support-launcher em{position:absolute;top:-8px;left:-8px;min-width:25px;height:25px;display:grid;place-items:center;padding:0 6px;border:2px solid #fff;border-radius:14px;background:#11151a;color:#fff;font:800 10px Arial;font-style:normal}.support-panel{position:absolute;right:0;bottom:72px;width:min(390px,calc(100vw - 32px));height:min(610px,calc(100vh - 130px));display:grid;grid-template-rows:auto auto minmax(0,1fr) auto auto auto;border:1px solid #d9dde3;border-radius:22px;background:#fff;box-shadow:0 30px 90px rgba(9,13,19,.3);overflow:hidden;transform-origin:bottom right;animation:support-open .2s ease-out}.support-panel[hidden]{display:none}.support-panel-head{min-height:76px;display:grid;grid-template-columns:48px 1fr 44px;align-items:center;gap:12px;padding:12px 15px;color:#fff;background:linear-gradient(120deg,#10141a,#251016)}.support-agent-avatar{width:46px;height:46px;display:grid;place-items:center;border:1px solid #7d3038;border-radius:15px;background:#3f1419;color:#ff7a85;font-size:18px}.support-panel-head>div{display:grid;gap:5px}.support-panel-head strong{font-size:14px}.support-panel-head small{display:flex;align-items:center;gap:7px;color:#bfc5cc;font-size:10px}.support-panel-head small i{width:7px;height:7px;border-radius:50%;background:#e0a33b}.support-panel-head small.online i{background:#4fca8d;box-shadow:0 0 8px #4fca8d}.support-panel-head>button{width:44px;height:44px;border:0;border-radius:13px;background:rgba(255,255,255,.07);color:#fff;cursor:pointer}.support-privacy{min-height:39px;display:flex;align-items:center;justify-content:center;gap:7px;padding:7px 14px;border-bottom:1px solid #eceef1;background:#f8f9fa;color:#69717a;font-size:9px}.support-privacy i{color:#b21724}.support-messages{min-height:0;padding:18px 14px;overflow-y:auto;overscroll-behavior:contain;background:linear-gradient(180deg,#f5f6f8,#fff)}.support-loading,.support-empty{min-height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:#737b85;text-align:center;font-size:11px;line-height:1.9}.support-loading i{color:#c1121f;font-size:21px}.support-message{max-width:82%;display:grid;gap:6px;margin:0 0 13px;padding:10px 12px;border:1px solid #e1e4e8;border-radius:15px 15px 4px 15px;background:#fff;color:#20262d;box-shadow:0 6px 18px rgba(16,20,26,.05)}.support-message.admin{margin-right:auto;border-color:#59212a;border-radius:15px 15px 15px 4px;background:#201318;color:#fff}.support-message p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.9}.support-message time{color:#939aa3;font:700 8px Arial;direction:ltr}.support-message.admin time{color:#aeb4bb}.support-message.sticker{width:86px;min-height:78px;place-items:center;padding:5px;background:transparent;border:0;box-shadow:none;font-size:44px}.support-message img{display:block;max-width:220px;max-height:190px;border-radius:10px;object-fit:cover}.support-file-link{min-height:48px;display:flex;align-items:center;gap:10px;padding:8px;border:1px solid currentColor;border-radius:10px;color:inherit;text-decoration:none}.support-file-link i{font-size:18px}.support-file-link span{display:grid;gap:4px;min-width:0}.support-file-link b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}.support-file-link small{font-size:8px;opacity:.72}.support-feedback{min-height:0;padding:0 15px;color:#a41420;font-size:10px}.support-feedback:not(:empty){padding-top:7px;padding-bottom:7px;background:#fff1f2}.support-stickers{display:grid;grid-template-columns:repeat(6,1fr);gap:5px;padding:8px 12px;border-top:1px solid #e4e7ea;background:#fff}.support-stickers[hidden]{display:none}.support-stickers button{min-width:44px;height:44px;border:1px solid #e2e5e9;border-radius:12px;background:#f8f9fa;font-size:24px;cursor:pointer;transition:background .2s ease,transform .2s ease}.support-stickers button:hover{background:#fdebed;transform:translateY(-2px)}.support-composer{display:grid;grid-template-columns:1fr auto;align-items:end;gap:7px;padding:10px 11px;border-top:1px solid #e1e4e8;background:#fff}.support-composer textarea{width:100%;min-height:46px;max-height:100px;resize:none;padding:12px;border:1px solid #d8dce1;border-radius:14px;background:#f8f9fa;color:#20262d;font:inherit;font-size:12px;line-height:1.7}.support-compose-actions{display:flex;align-items:center;gap:4px}.support-compose-actions button{width:44px;height:44px;border:0;border-radius:13px;background:#f0f2f4;color:#525b65;cursor:pointer}.support-compose-actions .support-send{background:#bd1825;color:#fff}.support-compose-actions button:disabled{opacity:.45;cursor:not-allowed}.support-panel footer{padding:6px 12px 9px;background:#fff;color:#969da5;font-size:8px;text-align:center}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@keyframes support-open{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}@media(max-width:600px){.support-widget{right:12px;bottom:76px}.support-launcher{width:56px;min-width:56px;height:56px;padding:0;border-radius:17px}.support-launcher b{display:none}.support-panel{position:fixed;right:10px;bottom:10px;width:calc(100vw - 20px);height:min(680px,calc(100dvh - 20px));border-radius:20px}.support-message img{max-width:190px}}@media(prefers-reduced-motion:reduce){.support-launcher,.support-stickers button{transition:none}.support-panel{animation:none}}